The company is providing cutting-edge solutions to telecom operators, enhancing internet performance through intelligent content traffic steering and automated load balancing for extensive IP networks. 

Company Culture:
Embrace a hybrid working model that fosters innovation, collaboration, and continuous learning. We value impact, creativity, and inclusivity, and are committed to maintaining a diverse and supportive environment.

Role Overview:
As a Technical Sales Support Engineer, you will play a pivotal role in leading pre-sales and post-sales activities related to DevOps. You will act as a bridge between technical teams and stakeholders, ensuring technical onboarding, managing proof-of-concept development, and resolving DevOps challenges to ensure operational excellence and customer satisfaction.

Responsibilities:

• Lead technical customer engagements throughout the sales process.
• Manage technical onboarding, proof-of-concept development, and post-sales support.
• Act as the key point of contact between DevOps teams, customers, and business stakeholders.
• Troubleshoot and resolve complex technical issues.
• Collaborate with internal teams to ensure smooth solution integration.

Must-Have Skills:

• Technical Expertise: 5+ years in DevOps, Solutions Engineering, or Technical Project Management. 
• Knowledge of a scripting languages (e.g., Python, Bash) and strong troubleshooting abilities.
• Leadership & Project Management: Proven ability to lead technical customer engagements and balance customer, team, and business goals.
• Stakeholder Communication: Ability to explain technical concepts clearly to both technical and non-technical audiences.
• Problem-Solving & Analysis: Strong analytical skills to craft tailored solutions for customers.

Benefits

• Mobile Working: Hybrid model, work from anywhere that suits you.
• Flexible Hours: Manage your work schedule around your life.
• Learning Opportunities: Continuous growth for both software and personal development.
• Pension Scheme: Secure your future with our company pension plan.
• Health Offers: Free health checks, preventive care, and online health courses.
• Workout-Life-Balance: Partnered with Urban Sports Club and JobRad.
• Jobticket: Support for your climate-friendly commuting with Deutschlandticket contributions.
• Virtual Stock Options: Share in our success and growth.
• Employee Discounts: Enjoy discounts from various partners.